OneAmerica Updates

Financial Professionals Updates – Click Here

APRIL 2020

Weathering the storm: Here for our customers and our community COVID-19 Resources for financial professionals and clients  Each day, we continue to learn and adapt to the challenges presented by the coronavirus pandemic. On a regular basis, we update our COVID-19 pages for customers and financial professionals to provide the latest news and resources to those we serve. View the pages and find important updates at
COVID-19 Financial Professionals Page
COVID-19 Customer Page

Update: Lapsed policies and grace period extensions

We recognize that due to the far-reaching effects of the COVID-19 pandemic, some life insurance policyowners may struggle to pay their premiums on time. As we announced recently , we’ve established new procedures to help those who have a real need during this time. Since then, we’ve also implemented an automated solution to allow our administrative systems to reflect the grace period extension for policies that have not yet lapsed. Starting when this solution was implemented for each of our administrative platforms, these policies will begin to show as inforce within our systems, not as lapsed. Additionally, we will begin sending out letters to ILFS policyholders who have moved into the extended grace period, and producers will receive copies of these letters. Note: This update DOES impact non-forfeiture options (RPU, APL, ETI, etc.).

Product news Annuity Care II changes launching April 25 Two key changes are coming to the Continuation of Benefits rider on our Annuity Care II product. Review the key details, including transition rules, states where changes apply and more.
Virtually here for you: Digital resources at your fingertips 

Don’t forget you have access to a world of marketing assets that can help you sell and maintain business.

Our new eApp demo and eSignature process videos are here to help you conduct business remotely. Head to to find these and other resources and best practices to support your virtual sale opportunities.

Lifetime protection: Beyond the averages

When and how long will your clients need long-term care? This new motion-graphics video highlights the lifetime benefit option. Want to tell a personal story? Learn why Mike Mazzoni is passionate about the work he does. Remember, your clients aren’t average! All assets are now available on the OneAmerica Marketing Store and

NEW: Care Solutions Calculator updates

We recently made two key improvements to the Care Solutions Calculator to improve your experience with the tool. First, you can now choose the inflation duration you wish to show, rather than being limited to the 20-year capped option only. Second, on single premium life cases with recurring premium COB, we have added a check box option to include COB in the premium. Start quoting today!

Reminder: Place your LTCG interview order with one click

No more calls for tele-interview orders! The new auto-order button within eApp automatically places your LTCG order with nothing more than one click. Simply follow the on-screen prompts within eApp, and your client will receive an email with a link to schedule their interview online.

News from your Sales Compensation team Your Sales Comp team is working hard to ensure you continue to get paid on time and accurately. Get important updates from the team, including how to reach out to them for help with compensation, commissions, statements, EFTs and more.

Access April interest rates
Effective Wednesday, April 15, some new business interest rates for OneAmerica company products changed. View the announcement for full details.

New Mexico required COVID-19 notice for LTC New Mexico now requires insurers to provide a specific Notice to prospective purchasers of an excepted benefits policy or plan, including long-term care. Review the full details.

OneAmerica resources Care Solutions state licensing guide Access our OneAmerica Care Solutions state licensing guide quickly and easily! Get the current version here.

Please reach out to the Sales Desk at 877-577-5101 with any questions.